ネッタポルテのインスタグラム(netaporter) - 7月1日 04時04分
CHASE THE SUN: From crochet bikinis to minimal one-pieces, explore our edit of fashion-forward and flattering swimwear. #JETAPORTER
Tap the link in bio to shop your favorite looks from Instagram at #NETAPORTER.
[BIHAKUEN]UVシールド(UVShield)
athenakonstantinoy
@chezneyscarlet it’s always like this!!! I am supposed to be an EIP customer with a personal shopper and it’s been a year and a half I don’t have one and each time I call to ask for my personal shopper they promise me they will resolve the matter immediately and they never do!!!! So disappointing behaviour for the last nearly two years @netaporter ..!!!
1515cupcake1515
@netaporter please stop posting on Instagram and Facebook please concentrate on fulfilling your orders first. I’d like to know when will my order 9547973 be shipped. The service is great when there's no sales going on. But I find it ridiculous because it's no excuse, you need to get your staffs to work over time to fulfil the orders.
katibo
@crazyyetwise @netaporter Same here: It took over a week to get dispatched, and now the package seems to be lost by DHL. Over two weeks now and still no feedback at all from Net A Porter. Of course they booked the money from my credit card though....
chezneyscarlet
I ordered a belt 2 weeks ago and it still hasn’t been dispatched???? Just called your customer service to be told that no one can confirm when it will be dispatch and that I just have to wait?????? What is going on. Awful service
netaporter
Hi @crazyyetwise, we are sorry for any disappointment caused by the delays we are experiencing at this time with communication. Please be assured a member of our team will be in contact shortly.
crazyyetwise
@netaporter i've sent u a DM 3 days ago & u didn't even check it or open it. You're just saying this to make is silent! What's going on?! Your customer service is really awful
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