MR PORTERのインスタグラム(mrporter) - 7月2日 02時40分

Follow along on our dedicated watch account - @mrporterwatches for an evening of horology at @thened. Join us as Mr @justin_hast_ hosts a discussion about the state of the watch industry with @ressence_watches, @ヴァシュロン コンスタンタン and MR PORTER’s Managing Director, Mr @tobybateman. #MRPORTERWatches

[BIHAKUEN]UVシールド(UVShield)

ormniel @dwrekeffect13 @oclean77 I think because Mr Porter updated their design and website they had to take some of their summersale prices away and now they have a ”40% off offer” instead. So I guess the original price from the website they had before the upgrade isn’t valid and the new price from the 40% offer is what you paid because your order got dispatched after the upgrade, hence you got overcharged. I’m just specilating and MR porter is handling this very badly, which is really sad because they usually have 10/10 customer service.

dwrekeffect13 I have called your customer service 5 times today, and been placed on hold for 30 minutes only to be disconnected to without speaking to someone about being overcharged for an item, is there any way I can get a response?

mrporterlive @dwrekeffect13 Hi there. Sorry to hear you are having issues with your order. If you could DM us your order number and email our customer care team will be in touch.

mrporterlive @oclean77 if you could also DM us with your email and order number we can make sure this gets to our customer care team.

mrporterlive @anpur please DM us with your order number and email address and our customer care team will be in touch

anthorwi @dwrekeffect13 exactly the same been waiting a week for a reply the service has totally gone with Mr P

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