Harrodsのインスタグラム(harrods) - 7月26日 01時33分

THRILL SEEKERS | @Fendi is served! Feast on graphic treats by artist @joshuavides in our #FendiPeekabooBar now.

Styling: @christopheruiz_

[BIHAKUEN]UVシールド(UVShield)

agnesluilui The worst customer service in the world is at Harrods. After waiting 5 days I get this: I do apologise for the delay in our correspondence whilst this matter is being investigated. Please be advised that this matter has been raised to the senior fine jewellery management team in the airport, who are reviewing the details and CCTV coverage of your purchase. Based on our investigation, we sincerely believe that the item was sold in a pristine condition, for which reason we have regrettably been unable to offer an exchange. However as a goodwill gesture, we would be happy to accept the item back for an inspection, subject to which, the brand will extend a resolution. Please be advised you are welcome to bring the item into our customer services team based on the third floor in our store in Knightsbridge, who can arrange for the item to be sent to the team at the airport.

agnesluilui It can be confirmed that Harrods has the worst customer service in the world. After waiting 5 days for an exchange, I get an email saying they are not willing to give me an exchange, but a “goodwill gesture” of inspecting my watch!!!!!!! Well, according to The Consumer Rights Act 2015, I am entitled to a refund, repair or replacement from the retailer. What does that say about Harrods?!

harrods Hi @kendallobright The Fendi Peekaboo Bar is an exclusive pop-up for the summer. You can find out more information on our Fendi Takeover, and the dates for all the exciting parts of this, on the events page at www.harrods.com. We hope you will enjoy your visit in October. Kind regards, Harrods - SG

harrods Hi @mohamedmuraj We do not have an exact date for the FENDI Cafe open until as it is a limited time event, although it is mentioned on Social Media that it will open for 2 months however this may change. Regards, Harrods - RL

harrods Hi @bobby_g23 The Fendi Peekaboo Bar is exclusive to our Knightsbridge store, however we have a variety of Fendi products available to order on our website. Kind regards, Harrods - SG

harrods Hi @francky.b The Fendi Peekaboo Bar is exclusive to our Knightsbridge store, however we have a variety of Fendi products available to order on our website. Kind regards, Harrods - SG

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