The Luxury Lifestyle Magazineさんのインスタグラム写真 - (The Luxury Lifestyle MagazineInstagram)「People were very upset on social media when Sumit Shah, the CEO of Dukaan, a company that helps people sell things online, said he was replacing his support staff with a computer program that talks to customers.   Shah said the computer program saved a lot of money and answered questions quickly, while the human team took a long time. Critics said Shah did this because his business was failing and he didn't have enough money, not because the computer program was better. They also said it was meant to fire the support staff.   Shah later said he was sorry for announcing this on Twitter, but he still thinks it's normal for computers to take people's jobs.」7月14日 7時00分 - luxurylifestylemagazine

The Luxury Lifestyle Magazineのインスタグラム(luxurylifestylemagazine) - 7月14日 07時00分


People were very upset on social media when Sumit Shah, the CEO of Dukaan, a company that helps people sell things online, said he was replacing his support staff with a computer program that talks to customers.

Shah said the computer program saved a lot of money and answered questions quickly, while the human team took a long time. Critics said Shah did this because his business was failing and he didn't have enough money, not because the computer program was better. They also said it was meant to fire the support staff.

Shah later said he was sorry for announcing this on Twitter, but he still thinks it's normal for computers to take people's jobs.


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