エアアジアさんのインスタグラム写真 - (エアアジアInstagram)「#HumansOfAirAsia “I had high hopes for 2020. We were set to have a great year and then it all evaporated overnight. The airport is like a parking lot with all the grounded aircraft, and next to the airport is an area full of parked up taxis. I’ve never seen anything like it. But my team and I are still working as much as normal. Most of my team are working from home and have been deployed to support our Customer Happiness team. I’m still looking after all the operational requirements for AirAsia in Australia as there are still repatriation, cargo and charter flights to operate. For example I have a flight coming in tomorrow with 28 tonnes of hand sanitiser and 800,000 surgical masks onboard. And that’s the second one for the week! Things like that are happening in the background all around Australia, you just don’t hear anything about them on the news. For sure, it’s going to take a while to get back to normal but we may see opportunities from it. Some airlines won’t be flying post COVID-19. The competitive landscape might completely change. It’s important to be listening and understanding what the consumer wants, and that might change after this. You have to be willing, flexible, and nimble - which we are. We’ll see, whatever happens, we’ll be up for the challenge.” David, Operations Manager (Sydney, Australia) #InThisTogether」5月22日 13時00分