ルラボのインスタグラム(lelabofragrances) - 8月7日 21時58分

Wythe and North 10th - Williamsburg, Brooklyn.
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[BIHAKUEN]UVシールド(UVShield) 更年期に悩んだら

nanijansen @lelabofragrances It would be great if you could explain if/how refills work for City Exclusives... When I purchases Mousse de Chene 30 at Skins Cosmetics in Amsterdam, I was told they could not do refills. The pricing is one thing, the wish to not produce waste and reuse a perfectly fine bottle is another. What is Le Labo’s position here?

lelabofragrances @oudandspice @stylofashionista Hello there. We are very sorry to hear this. Have you tried contacting [email protected] yet? If not, please DM us with your full name, order #, email address and phone number so we can have them contact you as soon as possible. Thank you!

oudandspice @lelabofragrances I’ve purchased 10 bottles and not heard a thing back after my confirmation email. Honestly this has been one of the worst customer service experiences I’ve ever come across. Can I please get a response

lelabofragrances @xxnyia City Exclusive scents return to their home cities after September 30th, including Gaiac 10 (Tokyo). Samples are available for purchase in August and full sizes in September online and in our labs worldwide 😊

louisecroxton Im assuming the refill @ 20% of retail is only at the Le labo boutiques around the world or is this the case at stores that have a mini Le labo with premixed bottles?

stylofashionista @oudandspice Ugh! That’s so annoying! They keep spruiking their perfumes and yet can’t even be bothered to post them out to customers 😤🤬

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