サスアンドバイドのインスタグラム(sassandbide) - 7月31日 20時30分

MARLENA | Riding in sequins #FS19 #sassandbide

[BIHAKUEN]UVシールド(UVShield)

nidhiapatel Dear @sassandbide I have had the worst customer service. I ordered a couple of things on 21st July. While you accepted the order readily I have no email on the shipping confirmation (obviously things have not been dispatched or received). I have been calling your head office regarding the same with no avail. Nobody has been answering calls since the past 1 week. Phone keeps going on voicemail asking us to hold the line. This is very unprofessional. I need somebody to call me or answer my emails ASAP !!

nidhiapatel @sammy_201 agree. It’s poor policy to keep advertising new range without solving current issues. @sassandbide it’s been almost 2 weeks since my order and I haven’t received 1 email/msg that outlines the issues and problems you have been facing. Either send the purchase or refund. You’ve lost a customer in me !!

sammy_201 @nidhiapatel I have had the same issue @sassandbide suggest you contact your customers ASAP. It is poor form to continue to send emails for your new range with out delivering on previous purchases or even communicating the issues. I have been a customer of yours for 15 years ... I won’t be any longer.

sassandbide @nidhiapatel Hi Nidhi, I have sent you a direct message to follow up your order.

sassandbide @sammy_201 Hi Sam, we have just sent you a direct message regarding your order.

julesncaesar @_madame_k_ check this out.

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