ジェイクルーのインスタグラム(jcrew) - 7月30日 02時14分

The (puff-sleeve) top your jean shorts have been waiting for...

[BIHAKUEN]UVシールド(UVShield)

jcrew @ihave4cavs Apologies for the wait on our response - while we answer emails in the order received, we'd be glad to help out here. Feel free to send us a DM with our order number - you're also welcome to check out our live chat feature by clicking on the "Need some help?" link at the bottom of our website. Look forward to hearing back!

julieko60625 @jcrew on Sat, I placed an $800 order; on Sunday all but 2 items were on the “justforyou” 40% discount. I just found out today that JCrew will no longer price adjust. One day! I’m very disappointed, livid! I plan to return what I bought & this policy will definitely make me re-think if I want to remain a JCrew customer.

laurenkristi82 @jcrew how long does it take to get an email response? I bought the crystal pave necklace received it this past Friday well 2 of the stones r missing off the links. I sent pics in my email. I’m in love with it but I’d like to get it rectified ASAP. Is there a different email for that?

jcrew Hi @laurenkristi82 - really sorry for the delay and the quality issue you've found. Please DM us with your order number - definitely want to make this right.

ihave4cavs @laurenkristi82 I hear you. I also sent an email a few days ago about an item I had ordered. At this time still no response. How about getting live chat?

jcrew @julieko60625 - So sorry for the experience and have shared your feedback with the team - feel free to DM with any questions.

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