Reformationのインスタグラム(reformation) - 7月29日 11時40分

@kyallegend taking the Georgia Top out for a quick stroll.

[BIHAKUEN]UVシールド(UVShield)

chloerat @reformation have to say, as an international customer who recently visited 3 of your stores in various cities in the US, your customer service is appalling (both online and offline). I wanted to buy a whole bunch of stuff from you guys but you had no sizes and no one made any effort to help me despite me speaking to someone on your customer service line and talking to multiple people in different stores. For a company that prides itself on being ethical-.your treatment of customers seriously falls short.

melaniepatterson_ @chloerat in my experience, they’ve all operated pretty independently from one another. I shop them in 3 states (and online). I had to call each NYC store individually to look for what I wanted. Got to one store and found a dress I liked that had been long sold out online for months and it was their first time getting it in stock (and randomly, it seemed to them, too!)

chloerat @melaniepatterson_ thanks for the info. Frustrating because I was told the stores had stock by other stores and was happy to pay over the phone to secure , no one contacts me, online can’t help, go to stores and they have nothing so I don’t buy anything 🤷🏼‍♀️

melaniepatterson_ @chloerat so much of their stuff is limited run. Sizes sell out quickly cause they don’t mass / overproduce like many other companies. I’ve had to sign up for restock notifications for many garments in the past

ellelover12 @philogeant I love this outfit 😍 oh I just can not wait for Fall.

moon.chakra Black onyx crystal would compliment this [email protected]

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