ロック&リパブリックのインスタグラム(kohls) - 7月6日 23時58分

Find flirty new favorites for summer #ootd options + date night looks. Save 20% through 7/7, and check out the EVRI collection, only at Kohl's in sizes 0X-4X and 14W-30W. #Kohls

[BIHAKUEN]UVシールド(UVShield)

nonnahs_ogorz @kohls I had a horrible experience yesterday with your customer service line. I was so frustrated, I did not get the agent's name. I ordered a dress on July 2nd for a wedding on July 13th and knew I had plenty of time to receive it standard shipping. However, I can tell this dress was shipped from a store and not the warehouse - it was missing the belt and had a snag. When I relayed this to the agent, she told me the best she could do was send a replacement but it wouldn't get to me until after I needed it. I expressed to her that I found that to be unacceptable because when I buy something online, I don't expect it to arrive defective. When I have had similar experiences with American Eagle, Old Navy, and New York and Company, they have always sent replacements expedited so I could receive the clothes before I needed them. I am a MVC Kohl's charge customer and don't even have credit cards through the other companies mentioned. When I asked very nicely multiple times to speak to a supervisor, she argued with me saying "they're just going to tell you the same thing I have already told you". After 5 attempts she finally told me I would speak to a supervisor, but instead, sent me to a voicemail box and I didn't talk to an actual "supervisor". I also work in retail and could not imagine treating a customer the way that I was treated. I was appalled - I love Kohl's and have never had a bad experience in all the years I have shopped there. It left me to really reconsider where I spend my money. I decided to call the customer service line one more time to see if I could get a different person and a different answer. The agent I spoke with was so pleasant and helpful and was able the get a replacement dress sent out expedited and no additional cost. I believe her name was Janelle. I thanked her a bunch and was happy I decided to give it another try. The information the first agent gave just didn't sit right with me.

silkflowerfactory Thanks for sharing the picture.People can see that you are a person who loves life, and you are especially good at discovering the beauty of life.Pls keeping on post more. Have a great weekend.

kate1286 Love the natural beauty, even the blemishes are beautiful! Preach it live it:)

record_minecraft_likes How many likes can our favorite game get?

majesticbrothersgeraldandjared Thank u for birthing us~ ??????

bindlestix @alessandragl prefer you and target

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