MANGOのインスタグラム(mango) - 7月5日 19時00分

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[BIHAKUEN]UVシールド(UVShield)

remus_life Shopping on the @mango website has been nothing short of terrible. Initially it started out well, I was impressed that the items are shipped directly from Barcelona via DHL to South East Asia and it arrived in 4 days. Everything after that, was like Dr Jekyll turning to Mr Hyde (and staying as Mr Hyde). I requested for a refund and the only option is for home collection. After they sent me a refund invoice I was informed via email that the courier will be in touch in the next few days. 1 week passed and nothing. I’ve emailed them once a day for the past 3 days via website contact form (twice) and email (once) and no response. Finally a response today (10 days since they said the courier will contact me) and the “customer service” rep had the audacity to reply a generic email listing out the links for me to “find out how to request a refund”. Whaaa??? I’ve already initiated the process, (insert profanities)!!!! I took the time to write a long email to detail my order numbers and my issue and the rep didn’t even bother to read my issue to address it. My orders are approximately €215 and just waiting for @mango to sort out their incompetence. Utter disappointment with shopping online and I WILL NEVER shop online at Mango again.

mango @shey080979 Hola. Te informamos de que estos artículos todavía no están a la venta en Argentina; esta colección estará disponible la próxima temporada Otoño 2020. Te aconsejamos que consultes la disponibilidad en tu tienda más cercana visitándonos o llamando directamente a la tienda. Encontrarás las direcciones y teléfonos en el apartado “Tiendas” de nuestra web MANGO.COM. ¡Saludos! ?

mango @lolirobcar ¡Hola! Nos alegra saber que el vestido MARIA, ref. 51050756, te gusta tanto como a nosotros. Solo tienes que tocar la pantalla y clicar en la prenda para ver su precio y acceder a nuestra tienda online MANGO.COM. Esperamos que puedas hacerte con él antes de que se agote. Saludos y buen comienzo de semana ?.

mango @remus_life Hi. We sincerely regret to hear this. Kindly send us a private message on www.facebook.com/mango.com or www.twitter.com/mango confirming your full name and order number so that we can contact your local courier and arrange the collection for you. Kind regards.

mango @hanaewilke​​​​​​​ Hi. We sincerely regret to hear this. Please send us a private message on www.facebook.com/mango.com or www.twitter.com/mango and tell us your order number and the full name and order number that appears on the enclosed documentation. Kind regards.

mango @mllpoloniom Hola Maria Lluïsa. Te aconsejamos tocar la pantalla y clicar en el artículo para acceder a nuestra web MANGO.COM y ver todos los detalles de las alpargatas CINTA, ref. 53080871. ¡Esperamos que te gusten! Un saludo y buen comienzo de semana ?.

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