west elmのインスタグラム(westelm) - 7月4日 23時55分

Happy #4th! We hope it's looking something like this. 😎🌊🏖✌️ #july4 #independenceday #4thofjuly #HBDamerica

[BIHAKUEN]UVシールド(UVShield)

femishabs_hk Hi @westelm , I'm truly disappointed in your customer service. I've been trying to return a Terrace coffee table that is beautiful but simply doesn't work in my space. Both I and my Modsy design consultant have been attempting to sort this out for weeks now, to no avail! Your local stores are no help and your service team don't respond in a timely manner to emails. You'll have to take this table back, one way or another, return window notwithstanding - I refuse to hold on to a $400 coffee table that I DON'T want to keep!

juliannecantfly @femishabs_hk hey I have had the SAME experience. I asked to get help from the local stores and they are so rude to me. I also emailed this issue, and I think at this point, they are faking it so they can appease the masses. NOT OKAY! Scammers.

westelm @femishabs_hk I'm so sorry for the disappointment and would like to help with the return. Please send your order information to [email protected] so I can assist by email. - Katie

femishabs_hk @westelm Are you actually going to reply the email I sent several days ago? Or is this just to put on a good show for Insta? Pretty shameful, if so

femishabs_hk @juliannecantfly , totally agree. The email she said I should send has gone into a black hole! Off to spam their posts now ??‍♀️??‍♀️

femishabs_hk @westelm thank you. I have emailed, referencing this exchange, but haven't heard back yet.

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