AIR CANADAのインスタグラム(aircanada) - 6月29日 01時46分

Kicking off this Canada Day long weekend with a coast-to-coast tribute to our beautiful country. #HappyCanadaDay #FlyTheFlag
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Commençons la longue fin de semaine de la fête du Canada en rendant hommage à notre beau pays d’un océan à l’autre. #BonneFeteDuCanada #HautLeDrapeau

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paulinetrl Je suis scandalisée de la façon dont vous arnaquez vos clients américains et de la déplorable qualité de votre service client. Vous chargez pour un changement de billet par destination 100$ canadiens et 100$ américains sans faire la conversion, ce qui est anti-compétitif pour les clients américains. Par ailleurs j’ai du attendre plus d’une heure avant de pouvoir parler à quelqu’un de votre service client, et la personne a été hautement incompétente et a refusé de me passer son manager. Je déconseille à TOUS de voyager sur AIR CANADA la pire compagnie du monde

katkowall I can’t believe how your airline continues losing bags all the time with zero knowledge or information as to where they are or if traveling customers will ever get them back. How is that ok with your company and standards of service? People who plan on enjoying their well deserved time off to be at peace and relax only get to stress and panic and spend additional money while their belongings are no where to be found. This is unacceptable and I will be telling everyone I know about you terrible care for customers and their experience.

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tiffhenz Hi Air Canada, I am an avid fan but an curious as to why you don’t have a call back service... most airlines now do that as a courtesy to their customers. Waiting 45-60 minutes go speak to someone about something that will only take 5 minutes is a huge waste of time when there is a very easy way to fix this. Please step up and get a call back service. It’s also much better for your customer service agents, people get annoyed waiting and take it out on them. A call back service would change the game!

tiffhenz Hi Air Canada, I am an avid fan but an curious as to why you don’t have a call back service... most airlines now do that as a courtesy to their customers. Waiting 45-60 minutes go speak to someone about something that will only take 5 minutes is a huge waste of time when there is a very easy way to fix this. Please step up and get a call back service. It’s also much better for your customer service agents, people get annoyed waiting and take it out on them. A call back service would change the game!

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