Robin May Flemingのインスタグラム(robinmay) - 11月16日 07時05分

As I made call number 5,479 about our fridge-from-hell, I cleared my throat, looked down at my notes, and prepared to launch into yet another exhausting explanation, to yet another exhausted stranger. ⁣
⁣"Hello, Premier Product Management."⁣
⁣"Hello, I'm calling to arrange—"⁣
⁣"ROBIN! Is that you?" The voice was warm and unexpectedly familiar.⁣
⁣"YES! I thought I recognized your voice, but didn't want to assume." ⁣
⁣The woman on the other end then proceeded to ask me how things had worked out, chuckling with joy as I told her that thanks to her generous advice the previous day, all was surprisingly well, and that I was so glad I got to tell her personally about how she'd helped me. ⁣
⁣She dealt with the logistics I'd called her about, and then we took a second to wish each other great weekends, laughing again just because. I guarantee we both hung up with a smile.
When someone does their job with their whole selves, it transforms mundane tasks and touches everyone they encounter. I'm grateful for the shelter that kindness provides.

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